Knowledgebase: dotDefender for Apache
/usr/local/APPCure/bin/ts_ctrl: can't open '/usr/local/APPCure/tmp/ts_status' - Permission denied
Posted by - NA -, Last modified by on 17 September 2008 04:47 PM

The following message appears when attempting to activate dotDefender from the dotDefender user interface.
/usr/local/APPCure/bin/ts_ctrl: can't open '/usr/local/APPCure/tmp/ts_status' - Permission denied


This message occurs in one of the following cases:

  1. Apache has not been restarted after dotDefender installation.
  2. The file /usr/local/APPCure/tmp/ts_status does not have appropriate permissions.
  3. Apache is compiled with suexec and suexec is active.

  1. If suexec is active, please contact to receive additional configuration instructions.
  2. Restart Apache.
  3. Change the owner of the file /usr/local/APPCure/tmp/ts_status to the user account which runs the httpd (This user is configured in the Apache configuration under the User directive).
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